Product Comparison and Deduction Policy

Product Comparison:
It is the customer’s responsibility to thoroughly compare product images and specifications before making a purchase.
We strongly encourage customers to verify that the selected product matches the requirements, including color, size, model, and other relevant details.

20% Deduction Policy:
In the event of a wrong purchase where the customer did not compare the product details accurately, a 20% deduction will be applied to the refund amount.
The deduction aims to cover processing and restocking costs incurred due to the return of the incorrectly ordered item.

Customer Awareness:
Customers are advised to review product listings, images, and specifications provided on our website to ensure alignment with their requirements.
Clear product images, detailed descriptions, and specifications are available to facilitate accurate purchasing decisions.

Request for Refund:
To initiate a refund request, customers must adhere to the specified return process, providing accurate details about the reason for return.
The refund amount will be calculated after applying the 20% deduction policy if applicable.

Customer Support:
Our customer support team is available to assist with any queries related to product details; ensuring customers have the necessary information for informed purchases.

Transparency and Trust:
This policy is established to maintain transparency and trust between the customer and our online store.
We value customer satisfaction and strive to provide a fair and straightforward shopping experience.
By making a purchase on our website, you acknowledge and agree to these terms and conditions. We appreciate your understanding and cooperation in adhering to these policies. If you have any questions, feel free to reach out to our customer support team for assistance.