The following rules and regulations contained in this document apply to all visitors and users of the Rega IT (regait.com) website (the “Website”).
The Rega IT (regait.com) website is operated by REGA IT, registered under the Company Number and with offices located in 410, 4th Floor, MSX Tower 2, Alpha Commercial Belt, Alpha 1, Uttar Pradesh, Greater Noida. By using the Website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically.
Content of the Website and copyright information
You agree not to reproduce, distribute, sell, trade, resell or exploit for any commercial purposes the content of the Website.
You agree not to interfere with or disrupt the Website services, the security systems of the Website or of the Website content.
Please make sure that, before placing your order, you have checked the specifications and compatibility of the products by visiting the website of the manufacturer.
The administrators of Rega IT (regait.com) are constantly working on maintaining the accuracy of the information displayed on the Website. However, the Website does not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free. Please note that the photographs are provided for informational purposes only and that they can display certain product accessories that may not be included in the standard sales package.
Using the Website or certain sections of the Website require setting up a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the Website administrator as soon as possible. Rega IT (regait.com) is not liable for any damage that may occur from the unauthorized use of your user account.
Limitations of liability
The Website and the company that operates the Website will not in any case be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present.
Availability of the Website
Rega IT (regait.com) reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that Rega IT (regait.com) shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any part thereof).
Reverse pickup Conditions
- We will arrange for reverse pickup with the 15 days for the date of purchase [ order date]
- If reverse pickup service is not available then buyer has to send it back by Speed post and send us the scan copy of Speed Post receipt for amount reimbursement.
- In case Buyer buys wrong item then we are not responsible for reverse pickup. Buyer has to ship item back to us on his own cost for exchange or refund.
- Reverse pickup will be done only in case of any manufacturing defects of the product.
- No reverse Pickup for reasons like not wanted, wrong purchase, changed his mind etc.
- Replacement or Refund will be done only once we get an item back to us.
- In case buyer sends his or her old item or wrong item in return then Product amount will not be refunded and replacement will be issued only after buyer send us the correct item and pays for to and from shipping charges including reverse pickup charges.
- No Reverse Pickup Service after 15 days of the order date. Buyer has to send it to our address at their own cost.
- Correct and complete product (with the original brand/product Id/undetached MRP tag/product’s original packaging/freebies and accessories).
- The product should be in unused, undamaged and original condition without any scratches or dents.
- For Returns like Wrong Purchase, not wanted or required, change of mind or any reason for buyer fault in purchase we will refund after 25% deduction from actual amount
During pick-up, your product will be checked for the following conditions:
|Correct Product||IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.|
|Complete Product||All in-the-box accessories (like Power Cord etc.), freebies and combos (if any) should be present.|
|Unused Product||The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).|
|Undamaged Product||The product (Adapter Pin, Cord Pins, Adapter Box, Battery box, Keyboard Keys etc.) should be undamaged and without any scratches, dents, tears or holes.|
|Undamaged Packaging||Product’s original packaging/ box should be undamaged.|
All Disputes are subjected to Greater Noida Jurisdiction only
You might receive an email from Customer Reviews with an invitation to review your order.
We are giving priority to items that our Customers need most. If your Location is not serviceable then we will refund you but if it is wrong purchase or incompatibility issue or in any case other than area not serviceable, we would be unable to issue refund unless and until the item is received back by the returns department. Buyer is responsible to send the item back in this Covid-19 situation
Therefore, we highly recommend to compare the image provided on the product page with your old laptop part and most importantly has exact laptop model number in the product description and purchase only if it is an exact match in the image as well as description page of the product. If in doubt contact us by raising ticket at
As in this pandemic, if an incompatible product or wrong product is purchased or post-delivery cancellation is required, we can only refund or replace your item after the item has been received by us in proper conditions with 20% deduction on the cost of delivery, packaging, processing etc. incurred to us. Buyer pays the return postage
Staying in line with the current lockdown in various parts of the country, there will be a delay in delivering your orders as most of our courier partners have halted operations while others are short staffed. We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible, We request you to bear with us in this challenging situation.
Cancellation Policy – COVID-19
Due to COVID-19 Pandemic, you must notify within 30 minutes of placing the order if you decide to cancel your order by phone or email, preferably by email, and quote your order number.
As after that your order will be processed and a cancellation fee of 10% will be applicable.
Once Status is
OUT FOR PICKUP
Cancellation fee of 10% will be applicable.
If the cancellation was made in time, we will refund or re-credit your debit or credit card with the full amount, which includes the initial delivery charge (where applicable) which you paid for the delivery of the Goods or the Services, as applicable.
Refunds may take up to 2 weeks, depending upon the mode of payment collection.