Charger 65W – Hp Pavilion DV7-1001EG, DV7-1001TX, DV7-1001XX, DV7-1002EA, DV7-1002TX

Warranty Covered

This product is covered against manufacturing defects and functional failures arising during normal and intended use within the warranty period. Warranty service may include repair or replacement of the defective product or component, at the seller's discretion.

Warranty Not Covered

The warranty does not cover:

• Accidental damage, abuse, or negligence
• Burnt, cut, cracked, or physically damaged products
• Damage caused by water, fire, power surges, or other external factors
• Improper installation, misuse, or unauthorized repairs/modifications
• Normal wear and tear due to regular usage
• Consumable parts and accessories, unless found defective at the time of delivery
• Products with removed, altered, or damaged serial numbers, warranty stickers, or labels
• Products returned in a used, damaged, or incomplete condition

Warranty Service Type

To claim warranty service, customers must contact customer support and provide proof of purchase. If the product is found to be eligible for warranty service, the customer must send the product to our service center for inspection. Upon verification, the product will be repaired or replaced and shipped back to the customer. Customers are responsible for shipping charges incurred when sending the product to the service center, while return shipping will be borne by the seller unless otherwise specified.

Documents Required

• Valid purchase invoice or order confirmation
• Product serial number (if applicable)
• Images or videos of the reported issue, if requested

Warranty Type

Seller Warranty

IMPORTANT NOTE:

Please be aware that multiple variations of this part exist for this model series. It is your responsibility as the buyer to ensure the part you are ordering matches the one you are replacing. We cannot be held accountable for incorrect orders.

To Assist You in Choosing the Correct Part:

1. Physical Comparison: Compare the part you're replacing with the photos provided. We have included detailed, close-up images for your convenience.
2. Part Numbers: If the product appears slightly different but you believe it may work, please cross-check the part number on your old component with the part numbers listed in our product description. If the part number matches and the photos align, the part will be compatible.

If you are unsure, please contact us before placing your order. We are happy to assist and will respond within 24 business hours.

In case of any return, the buyer shall be responsible for shipping the product back to us or our designated service center at their own expense.

Return Policy for Incorrect Orders:

If you realize after ordering that the part is incorrect, you may return it for a refund after 20% deduction cost. Please note:

• The returned item must be in the same condition as it was delivered.

• The part must include our internal UV marking, which we apply to all our products for identification.

• Return shipping costs will be your responsibility.

• The item must be securely packed to avoid any damage in transit.

We appreciate your cooperation and encourage you to double-check all details before completing your purchase.