FAQ

Why is there no Cash on Delivery (COD) option available?

We no longer support COD option as it has been grossly misused over the last Few year. Unscrupulous individuals place a COD order and then do not accept the product during delivery. This leads to losses like to and from shipping charges. The time and money wasted can be better utilized to serve genuine customers and hence we have taken the decision to remove COD from our platform.

What are the payment options available?

Rega IT supports all major payment options listed below

  1. Credit cards
  2. Debit cards
  3. Net Banking
  4. Wallets

Note: We do not support Cash on Delivery.

Can I open the package and check the product before delivery? [Prepaid Orders]

No. Unfortunately you cannot open the package before delivery. If your order was prepaid, you can check the product after delivery is completed and raise a return request in case the product is damaged.

Click here to raise a Ticket

Can I open the package and check the product before delivery? [Cash on Delivery]

If your order is COD, you have to make the payment before receiving the product and can raise a return request if the product is damaged.

Click here to raise a Ticket

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